Shipping Policy

Free Standard Shipping on Orders Over SGD200.00  Discount automatically applied at checkout.

Our free shipping offer is valid on orders over SGD200.00 shipped via a Standard courier and/or carrier of our choice who is residing in Singapore only. Offer does not apply to purchases made at wholesale pricing and applies only to purchases traveling to Singapore only. Offer is valid for online purchases only at Bloom.com.sg; not valid at any Affiliate store locations. Offer subject to change with or without prior notice.

In-Stock orders ship within 5-7 business days, Monday thru Friday. Orders placed on public holidays or weekends will begin processing the next business day. All stock orders ship from our appointed warehouse in Singapore and/or China. You will be notified during the checkout process of any out of stock items and its expected receipt date. All orders will be shipped via a reputable carrier.

Overseas Buyers are responsible for all shipping and freight charges unless specified; default delivery terms are DDU (Delivered Duty Unpaid). Bloom Music School will not be responsible for shipping delays caused by a carrier. Shipping charges may be billed separately on credit card orders. Buyer must notify Bloom Music School at time of purchase if a signature is not required for residential deliveries. Bloom Music School is not liable for any lost or stolen goods that are delivered to a residence without requiring a signature.

Shipping Address Options

Packages can be sent to the same address as your billing address or to another delivery address. Either option may be selected during checkout process.

Refused Shipment for International Shipment

If you refuse a shipment from Bloom.com.sg, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Bloom.  This amount will be deducted from your merchandise refund.

Possible Delays

When orders shipped internationally and reached the destination country, they may be subjected to customs clearance procedures which can cause delays beyond original delivery estimates or during transit there might be an Act of God; Tornado, Earthquake, Flood etc.. which are beyond our control.

Risk of Loss

All items purchased from Bloom Music School are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Force Majeure

Neither Buyer nor Bloom.com.sg shall be liable to the other for delays in performance of its obligation hereunder caused by acts of God, war (declared or non-declared), government regulation, terrorism, disaster, strikes, civil disorder, curtailment of transportation facilities, or similar occurrence beyond the party’s control, making it impossible, illegal, or commercially impracticable for one or both parties to perform its obligations under these Terms and Conditions, in whole or in part.

Product Descriptions

Bloom Music School attempts to be as accurate as possible. However, Bloom Music School does not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product offered by Bloom Music School itself is not as described, your sole remedy is to return it in unused condition. See Returns & Exchanges Policy.

Notice of Defects

Buyer is responsible for inspecting the merchandise upon receipt. Buyer shall notify Bloom Music School in writing WITHIN 3 DAYS OF BUYER’S RECEIPT OF THE MERCHANDISE of any claims for any defect in the merchandise and/or damages resulting from late delivery, including, without limitation, claims related to shortages, quality, or specification. Bloom Music School shall not be responsible for shortages when shipments are directed to a third party other than Buyer. UNDER NO CIRCUMSTANCES WILL BLOOM ACCEPT CLAIMS OR RETURNS OF MERCHANDISE WHICH HAS BEEN ALTERED, LAUNDERED OR MODIFIED IN ANY MANNER. All damaged or incorrect items will need to sent back to Bloom Music School for a credit refund.

Privacy & Security

Please review our Privacy & Security Policy, which also governs your visit to Bloom Music School, to understand our practices.

Electronic Communications

When you visit Bloom Music School or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio, data compilations, and software, is the property of Bloom Music School or its content suppliers and protected by Singapore law and international copyright laws. The compilation of all content on this site is the exclusive property of Bloom Music School and protected by Singapore law and international copyright laws. All software used on this site is the property of Bloom Music School or its software suppliers and protected by Singapore Law and international copyright laws.

Trademarks

BLOOM, Bloom School of Music & Arts LLP and other Bloom Music School graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Bloom Music School in Singapore and/or other countries. Bloom Music School’s trademarks and trade dress may not be used in connection with any product or service that is not Bloom Music School’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Bloom Music School. All other trademarks not owned by Bloom Music School that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Bloom Music School.

License and Site Access

Bloom Music School grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Bloom Music School. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Bloom Music School. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Bloom Music School without express written consent. You may not use any meta tags or any other “hidden text” utilizing Bloom Music School’s name or trademarks without the express written consent of Bloom Music School. Any unauthorized use terminates the permission or license granted by Bloom Music School. You are granted a limited, revocable, and non exclusive right to create a hyperlink to the home page of Bloom Music School so long as the link does not portray Bloom Music School or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Bloom Music School logo or other proprietary graphic or trademark as part of the link without express written permission.